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Product images are not showing anymore - by Sheine

This topic has 6 replies, 2 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow

Sheine

Participant

December 14, 2019 at 13:19

Hi,

the product images on my shop are not showing anymore.
I updated today to the new wordpress version.

Not showing on home page, product category or single product.
When i click on the area of the image on single product page, the image pops up and shows.

I already flushed all caches and purged the Cloudfare CDN cache from CPanel.

Please help me fix this!

Please, contact administrator
for this information.

#226813 Copied Theme version: 6.2.5 / 1.5.5 WooCommerce version: 5.3.1

5 Answers

Rose Tyler

Support staff

December 14, 2019 at 14:02

Hello,

Go to Theme Options > Speed Optimization > Image Loading Type > select Default. Then clear all cache and check images.
Let us know the result.

Regards

#226818 Copied

Sheine

Participant

December 14, 2019 at 17:51

Hi,

It is working again.
So the ‘lazy’ option is broken??

Kind regards,

#226830 Copied

Rose Tyler

Support staff

December 14, 2019 at 18:00

Hello,

Thanks for the reply. This problem will be fixed in the next update of the theme, sorry for the inconvenience.

Regards

#226831 Copied

nate p

Participant

July 11, 2021 at 07:40

Is there a fix for this coming? I believe there have been updates since this post and lazy images are still not working on the home page

#293757 Copied

Olga Barlow

Participant

July 12, 2021 at 14:32

Hello,

Provide us with WP Dashboard and FTP access to your site, please, to help with the images issue if you can’t wait for theme update.

Regards

#293809 Copied
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