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Product images do not load when filters/pagination is applied

This topic has 4 replies, 2 voices, and was last updated 5 years ago ago by Olga Barlow

  • Avatar: Kamran_Akram
    Kamran Akram
    Participant
    November 5, 2019 at 19:33

    Hi,
    I’m facing an issue in image loading.

    To reproduce it, go to any category with some products, apply a filter (e.g size), it applies and show the filtered products but images of products do not load at all. Same issue with products pagination.

    On the product’s detail page, the images take a lot of time to load.

    Also, sometimes the slider image on homepage does not show up and it looks like a blank space.

    Thanks.

    Please, contact administrator
    for this information.
    #224377 Copied Theme version: 4.1 WooCommerce version: 3.8.0
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 5, 2019 at 21:57

    Hello,

    Do you use Jetpack plugin? Go to plugin settings and disable lazy loading for the images.

    Regards

    #224394 Copied
    Avatar: Kamran_Akram
    Kamran Akram
    Participant
    November 5, 2019 at 22:46

    Its fixed by disabling lazy loading of images.

    Thanks.

    #224398 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 6, 2019 at 07:45

    Hello,

    Ok. Keep this option disabled to avoid problem. If you need to optimize images you can use Tinypng service, it’s a very good way to optimise images.

    Regards

    #224413 Copied
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