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Product images does not appear as set up in the back end

This topic has 5 replies, 3 voices, and was last updated 5 months, 1 weeks ago ago by Andrew Mitchell

Simeon Iliev

Participant

July 15, 2024 at 17:27

Hi,

Something when wrong with the product images on the product page. They don’t appear as they are set up. They were appearing correctly few hours ago. Changes that were made since then (Elementor update and your team added css code to hide the size swatches from the category archive page)

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support staff only.

#404905 Copied Theme version: 9.3.15

4 Answers

Simeon Iliev

Participant

July 16, 2024 at 06:39

Attaching second image of the admin settings hor the images must appear. ( i can only attach 1 image per message)

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support staff only.

#404952 Copied

Rose Tyler

Support staff

July 16, 2024 at 07:13

Hello MEXESS,

Thank you for contacting us and for using XStore.

Please clear the cache and check how it works now.
We’ve disabled “Disable Theme Swiper JS” via Theme Options > Speed Optimization.

Warm Regards,
The 8Theme Team

#404963 Copied

Simeon Iliev

Participant

July 16, 2024 at 09:59

Hi,

It’s fine now. Thank you

#405042 Copied

Andrew Mitchell

Support staff

July 16, 2024 at 09:59

Dear MEXESS,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#405043 Copied
Tagged: fix back end setup, resolve image appearance issue, woocommerce backend solutions, woocommerce product images, wordpress templates troubleshooting
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Product images does not appear as set up in the back end

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