Product images flagged as Spam/Ads - by drinkwell

This topic has 4 replies, 2 voices, and was last updated 8 years, 7 months ago ago by Jack Richardson

  • Avatar: drinkwell
    drinkwell
    Participant
    April 12, 2016 at 19:53

    Hi, I have a problem on my site where Adblocker software considers all of my product images as spam ads and will not display them.

    I contacted the company, and the reason for this is apparently Woopress automatically includes the image size in the actual file name after it’s uploaded. Removing the image size specifications will solve this problem according to Adblocker, however, I’m unable to do so.

    For example, if I upload an image and call it “test,” the actual file name will be converted to include the dimensions of the image.

    Image uploaded as “test” – http://screencast.com/t/f2jDXdtjeMo

    Image file name gets converted to include 300X400 – http://screencast.com/t/bNWJpV8fYU

    How can I rename these images to NOT include the image size?

    Thanks in advance for your help!

    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 13, 2016 at 08:30

    Hello,

    The issue you described is not related to our theme as if you switch to default woocommerce theme Storefront and try to upload product image you’ll see the same result because it’s due to wordpress settings in Settings > Media or woocommerce settings in Woocommerce > Settings > Products > Display.

    Best regards,
    Jack Richardson.

    Avatar: drinkwell
    drinkwell
    Participant
    April 13, 2016 at 14:55

    Hi Jack, thanks for your reply. So this is a Woocommerce default and there’s
    no way to disable the image sizes from being added to the product image
    URLs on the site?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 13, 2016 at 15:51

    Hello,

    In this case you can try to set “0” values in WooCommerce > Settings > Products > Display as shown on the screenshot http://prntscr.com/arrmt0 and then regenerate thumbnails.

    Best regards,
    Jack Richardson.

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