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Product Images Not displaying after update to v4.0

This topic has 9 replies, 2 voices, and was last updated 6 years, 10 months ago ago by Rose Tyler

UcaseLtd

Participant

February 17, 2018 at 11:23

Hi there,

When you look at single product page (e.g – https://www.ithoughtofyou.co.uk/shop/gifts-for-children/arty-mouse-glass-clock/) only the first image shows.

Also when you look at products on any other page (e.g – https://www.ithoughtofyou.co.uk/ – scroll down to products) no images show at all!

Thanks in advance for your help.

Please, contact administrator
for this information.

#185366 Copied Theme version: 4

8 Answers

Rose Tyler

Support staff

February 19, 2018 at 08:30

Hello,

Is your problem solved?

Regards

#185426 Copied

UcaseLtd

Participant

February 19, 2018 at 08:40

Hi Rose,

I’m afraid not.
If you look at the links given you’ll see the issue.

Thanks in advance.

#185436 Copied

Rose Tyler

Support staff

February 19, 2018 at 09:19

Hello,

Please provide screenshots of the problem (https://prnt.sc/igq0xt https://prnt.sc/igq10i – here I do not see the issue).

Regards

#185446 Copied

UcaseLtd

Participant

February 19, 2018 at 09:23

That’s very strange because that’s not what I am seeing….

https://prnt.sc/igq31t
https://prnt.sc/igq38u

Thanks.

#185447 Copied

UcaseLtd

Participant

February 19, 2018 at 09:30

I have cleared browsing history but this made no difference.

#185449 Copied

Rose Tyler

Support staff

February 19, 2018 at 09:57

Hello,

Please open the site in the incognito browser window, where the cache won’t make any effect.

Regards

#185450 Copied

UcaseLtd

Participant

February 19, 2018 at 10:04

Ah – That’s looking fine.

Obviously a browser issue. My apologies.

#185451 Copied

Rose Tyler

Support staff

February 19, 2018 at 10:14

Hello,

I am glad that the problem was solved.

Regards

#185453 Copied
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