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Product images not showing up in Safari - by drinkwell

This topic has 2 replies, 2 voices, and was last updated 8 years, 9 months ago ago by Jack Richardson

drinkwell

Participant

March 6, 2016 at 19:13

I’m having an issue where product images will not show up in Safari on my Mac. I have the latest version of Safari (9.0.3) and have cleared my cache. The images show up fine on other browsers, so this seems browser specific to Safari. The product images will not appear in the product carousels or on individual product pages. Here’s a screen shot of the product carousel at the bottom of the homepage as an example – http://screencast.com/t/itzs2KLrF5

Any ideas?

Thanks

#116339 Copied Theme version: 2.5 WooCommerce version: 2.5.3

1 Answer

Jack Richardson

Support staff

March 9, 2016 at 10:22

Hello,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#116569 Copied
Tagged: fix issue, product images, safari, seo friendly, templates, woocommerce, wordpress
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