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Product images sticky not working properly

This topic has 4 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

zakki

Participant

January 18, 2024 at 11:49

Hello guys.
I am having a problem with sticky feature on product page. When enabled. images with sticky gallery are going way down
i am using TM-extra product options. with condition. means some of the options are hidden and only available if certain options are selected.
here is the link for product: https://eclergys.com/clergy-jackets-double-breast-frock-black-gold/
This is live website so we can’t have sticky on for you guys. but access for it can be shared.

Please, contact administrator
for this information.

#380378 Copied Theme version: 9.2.6 WooCommerce version: 8.5.1

3 Answers

Rose Tyler

Support staff

January 18, 2024 at 15:40

Hello, Zakki,

Thank you for reaching out to us with your concern regarding the sticky feature on your product page.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#380456 Copied

zakki

Participant

January 19, 2024 at 10:42

I understand that. But it would be great if you can take a look at it and get solution for it. if you want to make it into custom work sure. but make solution for it.

#380567 Copied

Rose Tyler

Support staff

January 19, 2024 at 11:59

Hello, Zakki,

If you wish our developers team can personally assist you via our customization service (paid).
To get started, please follow this link to send us your requirements – https://prnt.sc/PZkD4AEf27qO https://www.8theme.com/account/#etheme_customization_panel , and we will prepare a detailed estimate for the customization work. Our goal is to create a design that aligns with your vision and enhances your website’s appearance and functionality.
Customize your website to suit your needs and make it stand out with our expert dev team.

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#380579 Copied
Tagged: fix woocommerce issues, product images sticky, sticky not working, troubleshoot woocommerce, woocommerce templates, wordpress fix, wordpress templates
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