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Product in Woocommerce shop page linking to wrong product – responsive mode only

This topic has 8 replies, 5 voices, and was last updated 8 years, 1 months ago ago by Rose Tyler

marcj

Participant

October 4, 2016 at 19:38

Have a website recently updated. Runs fine. Apart from the following….

This page – full size or tablet… all works fine.

http://www.sockcouncil.com/product-category/socks/

This product (and two others) THE CHAMPIONS SOCKS

Links where it should at full or tablet view…
http://www.sockcouncil.com/product/the-champions-socks/

HOWEVER…

Either by dragging the browser to make it phone sized, or used on a phone, it incorrectly (as the the other two with the same issue) to here:

http://www.sockcouncil.com/product/eurosc16-spain-socks/

How is that even possible? Everything set up as it should, worked fine before updating Woocommerce, the theme and WordPress.

Help. Please.

#141529 Copied Theme version: Legendav 3.0.3 WooCommerce version: WordPress 4.6.1

7 Answers

Jack Richardson

Support staff

October 5, 2016 at 09:04

Hello,

Please provide FTP and WP Dashboard credentials in private content.
Have you modified theme files?

Best regards,
Jack Richardson.

#141566 Copied

marcj

Participant

October 7, 2016 at 23:47

Hi Jack – no modification no.

Please, contact administrator
for this information.

#142017 Copied

Robert Hall

Support staff

October 8, 2016 at 07:42

Hello,

Your credentials are not correct. Please check them.

Regards,
Robert Hall

#142022 Copied

marcj

Participant

October 14, 2016 at 13:42

Apologies – updated.

Please, contact administrator
for this information.

#142717 Copied

Eva Kemp

Support staff

October 14, 2016 at 17:40

Hello,

I’ve just checked the product “THE CHAMPIONS SOCKS” and it links to the correct page on mobile.
Please check it now.

Regards,
Eva Kemp.

#142756 Copied

marcj

Participant

October 23, 2016 at 15:40

It does seem to be resolved now. Very weird – I’ve done nothing to change it.

#143634 Copied

Rose Tyler

Support staff

October 24, 2016 at 07:22

Hello,

We’re glad to hear that your issue was solved.
If you have any questions feel free to contact us.

Regards,
Rose Tyler.

#143659 Copied
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Product in Woocommerce shop page linking to wrong product – responsive mode only

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