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Product layout problem - by Russ - on WordPress WooCommerce support

This topic has 19 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

Russ

Participant

January 12, 2015 at 19:09

Hello I have really hard time with product layout
please see images below

http://www.diamondsourceinc.com/wp-content/uploads/2015/01/Screen-Shot-2015-01-12-at-1.01.05-PM.png

http://www.diamondsourceinc.com/wp-content/uploads/2015/01/Screen-Shot-2015-01-12-at-12.55.36-PM.png

Please Help to fix this issue

#33008 Copied

18 Answers

Robert Hall

Support staff

January 12, 2015 at 19:10

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#33010 Copied

Russ

Participant

January 12, 2015 at 19:35

Thanks

Please, contact administrator
for this information.

#33017 Copied

Robert Hall

Support staff

January 12, 2015 at 19:56

Hello,

Sorry, but your credentials isn’t correct. Please provide as well.

Regards,
Robert Hall.

#33018 Copied

Russ

Participant

January 12, 2015 at 20:04

Please try again I change password

Please, contact administrator
for this information.

#33021 Copied

Eva Kemp

Support staff

January 12, 2015 at 20:13

Hello,

Could you please provide us with FTP credentials as well?

Thank you.
Regards,
Eva Kemp.

#33026 Copied

Russ

Participant

January 12, 2015 at 20:24

here is the ftp account

Please, contact administrator
for this information.

#33029 Copied

Russ

Participant

January 13, 2015 at 16:56

Any news?

#33248 Copied

Eva Kemp

Support staff

January 13, 2015 at 18:52

Hello,

I selected 6 products per row in Theme Options and didn’t see the problem with products display on Product Categories pages. I’ve put 3 products per row back.
Please check it from your side and clear browser cache before.

Thank you.
Regards,
Eva Kemp.

#33266 Copied

Russ

Participant

January 13, 2015 at 19:08

Hi Eva,
This page from watches
the problem start from 4 row
please check link below
http://www.diamondsourceinc.com/wp-content/uploads/2015/01/Screen-Shot-2015-01-13-at-1.03.22-PM.png

if you want see problem on 6 row try to check all pages you will see empty spots

Thanks

#33269 Copied

Russ

Participant

January 14, 2015 at 17:51

Hi Eva,
Any news?

#33486 Copied

Russ

Participant

January 15, 2015 at 16:09

I’m still waiting for your answer guys
I need you help with your theme
Please respond to my questions and fix this issue

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Eva Kemp

Support staff

January 15, 2015 at 17:09

Hello,

Sorry for a delay.
We are investigating this issue.
As soon as there is a result we’ll let you know.

Thank you.
Regards,
Eva Kemp.

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Russ

Participant

January 19, 2015 at 21:24

Hello Eva,
How long is going to investigating this issue?
Thanks

#35006 Copied

Russ

Participant

January 19, 2015 at 22:32

Guys what you did?
entire site shot down
what happen?

#35240 Copied

Russ

Participant

January 19, 2015 at 22:55

What are you doing guys?
Please respond ASAP you shot down my website?

#35245 Copied

Eva Kemp

Support staff

January 21, 2015 at 14:31

Hello,

Please take our apologies for a long delay.
The issue has been fixed.
Please clear browser cache and check your site.

Thank you.
Regards,
Eva Kemp.

#35908 Copied

Russ

Participant

January 21, 2015 at 17:07

Perfect
Looks amazing
Thank you so much Eva for your help

Best Regards
Russ

#36207 Copied

Eva Kemp

Support staff

January 21, 2015 at 17:28

Hello,

You’re welcome.

Regards,
Eva Kemp.

#36279 Copied
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