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Product name disappeared after theme update

This topic has 6 replies, 2 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler

poldacchio

Participant

June 25, 2018 at 09:54

Hi all.
I have a big problem: I’ve updated the Xstore theme to the last version and now in the shop page all the products have “lost their name”… I’ll explain better: before the update I set the pages of the shop to show the product image ant their name under the image, now after the update the name disappeared. How can I let it show the product name again?
I’m working on a website in an “under construction area” and you can see it at http://sviluppo.oxyturbo.it/catalogo/
Here’s the online version and how the page should be: http://www.oxyturbo.it/catalogo-2/
I’ve already updated the theme to the latest version and also a lot of plugins, I didn’t update the child theme because of a previous personalization made by your support (i don’t want to lose it), please ask me everyting you need to help me, thanks a lot!

Please, contact administrator
for this information.

#195485 Copied Theme version: 4.27 WooCommerce version: 3.43

5 Answers

Rose Tyler

Support staff

June 25, 2018 at 10:52

Hello,

Please provide us with FTP access and link to topic or chat where is described the additional customization.

Regards

#195493 Copied

poldacchio

Participant

June 25, 2018 at 11:40

Hi Rose

I’ll send you the ftp account and infos about the previous customization in private section, thanks a lot!

Please, contact administrator
for this information.

#195495 Copied

Rose Tyler

Support staff

June 26, 2018 at 13:43

Hello,

Fixed. Please check.

Regards

#195554 Copied

poldacchio

Participant

June 27, 2018 at 09:13

It seems to be all ok, thanks a lot!
Regards

#195616 Copied

Rose Tyler

Support staff

June 27, 2018 at 09:19

You’re welcome!

Regards

#195618 Copied
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