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Product "next" buttons advancing out of order

This topic has 21 replies, 4 voices, and was last updated 9 years, 12 months ago ago by Robert Hall

wielandsmith

Participant

November 3, 2014 at 23:23

On this page..
http://paragoncasual.wheelhouseproductions.org/product-cate… gory/garden-accents/fire-pits-bar-counter/

If I click on the first firepit, the advance buttons don’t continue in order. My client is concerned. How can this be fixed?

Thank you,
Monica

#23031 Copied

20 Answers

wielandsmith

Participant

November 4, 2014 at 03:24

yeah… none of the advance buttons really work per category…

#23041 Copied

Stan Russell

Participant

November 4, 2014 at 11:22

Hello,
we can not enter your site as it is protected by password. Please provide us with it in private content

#23053 Copied

wielandsmith

Participant

November 4, 2014 at 17:45

oh – right, there’s a general password.

Please, contact administrator
for this information.

#23134 Copied

Eva Kemp

Support staff

November 4, 2014 at 18:17

Hello,

As I see you’re using old theme version and Woocommerce plugin.
Please update them to the latest versions.

Thank you.
Regards,
Eva Kemp.

#23144 Copied

wielandsmith

Participant

November 4, 2014 at 18:21

K, I’ll try that.

#23147 Copied

Eva Kemp

Support staff

November 4, 2014 at 18:24

Hello,

Ok, if there are any questions, let us know.

Regards,
Eva Kemp.

#23151 Copied

wielandsmith

Participant

November 12, 2014 at 01:08

I hate bothering you with this… but I’ve been trying to update the theme all week. I followed the directions but can’t locate the theme file via the ftp interface. It’s ridiculous but I’m not sure what to do. Please help if you can…

Monica

#24203 Copied

wielandsmith

Participant

November 12, 2014 at 01:19

nevermind… got it!

#24205 Copied

wielandsmith

Participant

November 12, 2014 at 01:21

Though sadly… the next buttons still don’t work… even after upgrading the theme and woocommerce.

#24206 Copied

Eva Kemp

Support staff

November 12, 2014 at 13:31

Hello,

Have you changed login details to wp-admin panel? We are unable to log in.
Also please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#24254 Copied

wielandsmith

Participant

November 12, 2014 at 17:43

hmm.. signin is below. thank you!

Please, contact administrator
for this information.

#24314 Copied

wielandsmith

Participant

November 20, 2014 at 22:30

Excuse me, have you found a way or reason for the product “next” buttons not working? I really need to know what is wrong. My client is very concerned.

Thank you,
Monica

#25774 Copied

wielandsmith

Participant

November 20, 2014 at 22:30

Now I don’t even see next buttons on some products!!!

#25775 Copied

Eva Kemp

Support staff

November 21, 2014 at 00:28

Hello,

Please update the theme to the latest 1.5 version. Some bugs have been fixed there.
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”).

Thank you.
Regards,
Eva Kemp.

#25805 Copied

wielandsmith

Participant

November 21, 2014 at 21:05

The theme was just updated. It IS the latest version!

#26013 Copied

wielandsmith

Participant

November 23, 2014 at 02:57

Please help with this. The theme was updated when you first told me. It did not fix the problem.
Monica

#26088 Copied

Eva Kemp

Support staff

November 24, 2014 at 14:04

Hello,

You have 1.4 Royal theme version.
I’ve asked you to update to the latest version 1.5:
http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976

Please do this.

Thank you.
Regards,
Eva Kemp.

#26190 Copied

wielandsmith

Participant

November 24, 2014 at 19:05

I don’t know how that is possible because I just updated it. I’ll try it again — though I don’t know what I did wrong the first time.

-Monica

#26290 Copied

wielandsmith

Participant

November 24, 2014 at 19:11

Ok… Now it worked. I’m sorry to have bothered you so much! Weird!
-Monica

#26293 Copied

Robert Hall

Support staff

November 24, 2014 at 20:26

Hello,

You’re welcome!
If you have any questions please feel free to contact us.

Regards,
Robert Hall.

#26296 Copied
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Product "next" buttons advancing out of order

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