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Product not display on shop page and also when i click a spesic category

This topic has 4 replies, 2 voices, and was last updated 3 months ago ago by Tony Rodriguez

Yitzhak

Participant

August 9, 2024 at 05:22

I can see my products on my site

#409603 Copied

3 Answers

Tony Rodriguez

Support staff

August 9, 2024 at 05:44

Hello, @Yitzhak,

Thank you so much for purchasing our theme and contacting our support center.

We are writing to inform you that your recent request was not entirely clear to us. To assist you more effectively, could you please provide a detailed description of your specific needs or the goal you wish to achieve?

Additionally, for us to better understand the issue, we kindly ask you to provide a screenshot of the problem along with access to your site’s wp-admin. Please ensure that you submit this information in the private content area to maintain security.

We are here to assist you and look forward to your response.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#409606 Copied

Yitzhak

Participant

August 15, 2024 at 18:10

When you logged as the admin you see the product page but when you have logged out you can’t see the product page as shown on the attached images.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#410386 Copied

Tony Rodriguez

Support staff

August 16, 2024 at 05:09

Hello, @Yitzhak,

Thank you for providing us with the wp-admin access to your website.

We are pleased to inform you that the issue you were experiencing has been successfully resolved. We kindly ask you to clear your browser’s cache and then check your site to see the improvements.

Please note that we have temporarily deactivated the LiteSpeed Cache plugin on your site as part of the troubleshooting process. This action has addressed the issue effectively.

For your reference, we have included a screenshot in the private content area of our correspondence.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#410407 Copied
Tagged: best selling woocommerce fixes, product display problems, shop page troubleshooting, specific category click issues, woocommerce shop page solutions, woocommerce themes issues
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