Product not displaying in correct categories.

This topic has 2 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Jade
    Jade
    Participant
    May 11, 2024 at 01:53

    Hi,

    So I uploaded a new product from Printful into my store. The item was not displaying so I thought maybe I needed to clear my cache. I did this and it still is not showing in the correct categories. For some reason, it shows that is visible and published for public viewing. It also displays on this one page (attached in the screenshot) but it’s not displaying in the correct pages or categories.

    I am not sure how to fix this issue. Can you assist, please?

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    1 Answer
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 11, 2024 at 01:59

    Dear Jade,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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