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Product not showing up on main page anymore

This topic has 4 replies, 2 voices, and was last updated 9 years, 5 months ago ago by Jack Richardson

  • Avatar: mbenven
    mbenven
    Participant
    July 22, 2015 at 07:51

    Hello, I am experiencing some weird stuff on my page. The product tab that was there yesterday decided to disappear. I go to edit the main page and the tab element is there and it is configured right. But for some reason there is not any product displayed on the page.

    Also the faqs section at this adress:

    http://dermohelix.sg/description-products-and-components/

    are not showing up. Please can you help me fix it?

    Regards,

    Please, contact administrator
    for this information.
    #76348 Copied Theme version: 2
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 12:15

    Hello,

    Some plugin is causing the issue. Please disable 3rd-party plugins one by one to find it out.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Best regards,
    Jack Richardson.

    #76423 Copied
    Avatar: mbenven
    mbenven
    Participant
    July 22, 2015 at 14:38

    Hello Jack, did all the update and deactivate all the plug in but the problem persist. Can you please take a look?

    Thank you,
    Mike

    #76500 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 16:33

    Hello,

    I’ve disabled W3 Total Cache plugin and products are shown.
    Please clear browser cache and check.

    Best regards,
    Jack Richardson.

    #76534 Copied

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