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Product page - by stp33 - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 9 years ago ago by Eva Kemp

  • Avatar: stp33
    stp33
    Participant
    January 24, 2016 at 08:52

    All product pages container irregular spaces throughout the page. Cannot get rid of gaps and spacing between products. login info and page references below

    Please, contact administrator
    for this information.
    #109638 Copied
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 24, 2016 at 09:01

    Hello,

    Please provide us with WP Dashboard credentials.

    Thank you.

    Best regards,
    Jack Richardson.

    #109640 Copied
    Avatar: stp33
    stp33
    Participant
    January 24, 2016 at 09:25

    info included below

    Please, contact administrator
    for this information.
    #109645 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    January 25, 2016 at 11:21

    Hello,

    You’re using old theme version and the newest Woocommerce version which are not compatible with each other.

    Please update the theme to the latest version and revert back old Woocommerce version..
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Once we release theme update which is compatible with Woocommerce 2.5.0 plugin, then you can update the plugin too.

    Regards,
    Eva Kemp.

    #109766 Copied
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