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Product page and Shop page not showing when logged out of Administrator

This topic has 4 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

dev_tec

Participant

September 4, 2024 at 12:52

Hello,
I am having an issue with the web. When I am trying to search a product it shows in the search bar, but when I click on it, I get an issue as attached but when I do the same logged in as administrator, there is no issue. What can be the problem, please help.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#413016 Copied Theme version: 9.4.0

3 Answers

Tony Rodriguez

Support staff

September 4, 2024 at 13:10

Hello, @dev_tec,

Thank you so much for purchasing our theme and contacting our support center.

To adjust your site visibility settings, please navigate to WooCommerce > Settings > Site Visibility > select Live and save settings.

Afterward, Please check again.

We hope this resolves the matter to your satisfaction. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#413019 Copied

dev_tec

Participant

September 4, 2024 at 13:12

LOL. Thank alot and here I was searching everywhere.

#413020 Copied

Andrew Mitchell

Support staff

September 4, 2024 at 13:12

Dear dev_tec,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#413021 Copied
Tagged: administrator logout issues, product page visibility issues, shop page access problems, woocommerce display troubleshooting, woocommerce product page errors, wordpress shop visibility, wordpress woocommerce templates
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Product page and Shop page not showing when logged out of Administrator

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