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Product Page Auto Scroll to discription Tab

This topic has 4 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Tony Rodriguez

4SUP.DE

Participant

April 24, 2023 at 20:13

Hi 8Theme-Team,

I have a problem with the product pages in mobile view. When the page loads, it automatically scrolls to the product description. How can I prevent this?

regards
Norbert

example: https://4sup.de/produkt/sup-boards/sup-board-aufblasbar/jp-windsupair-le-3ds/

#354391 Copied Theme version: 9.1.2 WooCommerce version: 7.6.0

3 Answers

Tony Rodriguez

Support staff

April 25, 2023 at 06:58

Hello 4SUP.DE,

Thank you for your purchase of our theme and for reaching out to our support center.

To prevent this issue, please navigate to Xstore > Theme Options > Single Product builder > Tabs > First Tab Opened and All Tabs Opened > and set it to “OFF” before publishing.

For further reference, please refer to the image provided at the following link. https://postimg.cc/qNDpGL8V

We appreciate your business and thank you for your inquiry.

Sincerely,
8Theme’s Team

#354417 Copied

4SUP.DE

Participant

April 25, 2023 at 07:42

Thanks a lot for your quick help.

#354424 Copied

Tony Rodriguez

Support staff

April 25, 2023 at 07:50

Hello, 4SUP.DE ,

Thank you for contacting us and for using our theme and support services. We appreciate your feedback and are glad to know that you are satisfied with our product and services.

We kindly request you to consider leaving a 5-star rating for our theme and customer and technical support by visiting http://themeforest.net/downloads. Your feedback and positive review would not only help us improve our product but also encourage us to provide better support in the future. It means a lot to us and we are grateful for your support.

If you have any further queries or concerns, please feel free to contact us anytime. We are always here to assist you.

Thank you again for choosing our product and services.

This topic is now closed!

Best regards,
8Theme’s Team.

#354426 Copied
Tagged: auto, best, description, page, product, scroll, selling, themes, woocommerce
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Product Page Auto Scroll to discription Tab

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