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Product page broken after update! - by Hamza Bk

This topic has 11 replies, 3 voices, and was last updated 4 years, 11 months ago ago by Olga Barlow

Hamza Bk

Participant

December 6, 2019 at 19:49

Since i updated xstore to the latest version my product pages went broken. But they look broken only in firefox and not in chrome???

Please fix this asap. Your theme is awesome but I always get problems with your updates guys!!!

Please, contact administrator
for this information.

#226378 Copied Theme version: 6.2.4 WooCommerce version: 3.7.0

10 Answers

Rose Tyler

Support staff

December 7, 2019 at 09:20

Hello,

I can’t open your site, unfortunately. Is there any restriction by IP?
Try to clear the cache of your firefox browser and check product pages then. What version of the browser do you use? Please provide screenshots of the problem also.
You can use Lightshot Screenshot tool https://app.prntscr.com/en/index.html and provide the link to the screenshot here.

Regards

#226397 Copied

Hamza Bk

Participant

December 11, 2019 at 20:31

Now you should be able to see my website.

#226609 Copied

Hamza Bk

Participant

December 11, 2019 at 20:38

Guys. Too many bugs that it becomes unbearable. Your theme is wonderful. But the amount of updates always breaks something. Now fonts changed and icons are missing…

#226610 Copied

Olga Barlow

Support staff

December 12, 2019 at 09:29

Hello,

Your issue with the font and icons font is not related to theme or theme update, it’s related to your server settings and browser blocks the fonts http://prntscr.com/q9pnz5
Contact your hosting provider to fix this issue https://stackoverflow.com/questions/26125030/font-awesome-icons-not-showing-in-chrome-a-maxcdn-related-cross-origin-resource

Regards

#226625 Copied

Hamza Bk

Participant

December 13, 2019 at 17:21

Thank you! Sorry it was caused by a cdn. The product page still looks broken on firefox latest version. Here is a screenshot: https://imgur.com/PftBTXy

Thank you for your assistance.

#226757 Copied

Olga Barlow

Support staff

December 13, 2019 at 17:33

Hello,

Problem caused by Speed Up – Optimize CSS Delivery plugin, if the plugin is enabled we can see error in console http://prntscr.com/qag3i0 So, contact plugin author to fix the issue.

Regards

#226762 Copied

Hamza Bk

Participant

December 13, 2019 at 20:05

Perfect thank you so much guys. It’s the 5th time I buy this theme by the way. One last thing, how to change Add to cart & sticky add to cart text?

#226776 Copied

Rose Tyler

Support staff

December 14, 2019 at 09:59

Hello,

Thank you for using our theme.
You need to translate Core plugin. Go to Loco translate > Plugins > XStore Core > New language.

Regards

#226798 Copied

Hamza Bk

Participant

December 14, 2019 at 17:39

In mobile product page, when u click on product image, it takes you to image url. How can I change that to zoom or photo lightbox.

#226826 Copied

Olga Barlow

Support staff

December 16, 2019 at 11:23

Hello,

Provide us with WP Dashboard and FTP access to your site to check and help you.

Regards

#226881 Copied
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