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Product Page Display Question - by Ainsley

This topic has 10 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

Ainsley

Participant

March 4, 2021 at 18:25

Why is the “Product Description” (long format) and related items so far down on the page? It should display under the short content at the top, but I can’t figure out how to fix that. Here’s an example: https://bigstuff3efi.com/product/gen3-to-gen4-ecu-upgrade-kit-euk/

Please, contact administrator
for this information.

#277793 Copied Theme version: 7.2.5 WooCommerce version: 5.6.2

9 Answers

Rose Tyler

Support staff

March 4, 2021 at 18:37

Hello,

Theme Options > WooCommerce > Single product page > Tabs > change Location Of Product Tabs. Or delete some widgets from Shop sidebar (Appearance > Widgets).

Regards

#277794 Copied

Ainsley

Participant

March 4, 2021 at 18:40

The only options are for “Under Content” (which is what I had it set to) or “next to image” which did NOT fix the problem. Deleting widgets from the sidebar is also NOT helpful because then that reduces the overall functionality of the theme.

This page, for example, has a GREAT layout with the content below the image and next to the sidebar: https://protorque.com/product/protorque-strong-hoodie/

#277795 Copied

Olga Barlow

Support staff

March 4, 2021 at 20:34

Hello,

There is no such option. It’s possible to achieve either additional customization of the existing single product layout using child theme or use Single product builder.

Regards

#277819 Copied

Ainsley

Participant

March 6, 2021 at 14:40

Please consider fixing this in an upcoming version. It is very confusing to the user to have to scroll so far down the page. If I had known this problem before, I would NOT have purchased this theme!! 🙁

#278055 Copied

Rose Tyler

Support staff

March 6, 2021 at 15:27

Submit a request here – https://www.8theme.com/taskboard/
As was mentioned by Olga, you can enable Single Product builder. It allows to build layout of the single product page from scratch depends on your needs, for example – https://prnt.sc/10ei4i0 https://xstore.8theme.com/elementor/demos/niche-market02/product/wooden-classical-golden-chairs/

Regards

#278061 Copied

Ainsley

Participant

March 9, 2021 at 22:53

The https://www.8theme.com/taskboard/ link you sent does not work, it goes to an Error 404 page.
I tried the Single Product Builder and was NOT able to fix the layout to how it is needed. It would be very helpful if you could share the configuration to mimic the link you provided.

#278520 Copied

Olga Barlow

Support staff

March 10, 2021 at 15:50

Hello,

Fixed. Check now.

Regards

#278661 Copied

Ainsley

Participant

March 10, 2021 at 16:03

You still haven’t addressed my issue regarding the Single Page Builder.

#278667 Copied

Olga Barlow

Support staff

March 11, 2021 at 08:29

Hello,

I have created the layout using single product builder. Check now.

Regards

#278760 Copied
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