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Product page: first thumbnail image does not show left border

This topic has 8 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

dybwpath

Participant

September 1, 2024 at 10:13

On the product page, first thumbnail image does not show left border https://prnt.sc/oDPNsj4NN4So

#412559 Copied Theme version: 9.4.0

7 Answers

Rose Tyler

Support staff

September 1, 2024 at 13:44

Hello,

Thank you for reaching out and bringing this issue to our attention. We apologize for any inconvenience caused by the missing left border on the first thumbnail image of the product page. We appreciate you providing the screenshot, as it helps us understand the issue more clearly.

To help us resolve this issue promptly, could you please provide the URL of the page depicted in your screenshot? Additionally, it would be helpful to know which browser you are using to access our website.

Thank you for your cooperation and understanding.

Best Regards,
8Theme’s Team

#412586 Copied

dybwpath

Participant

September 1, 2024 at 14:27

Browser: Chrome

Link in Private content area.

Please contact administrator
for this information.

#412592 Copied
Rose Tyler

Support staff

September 1, 2024 at 14:49
Hello,

We appreciate your prompt response.

Here is what we see on your single product page – https://prnt.sc/qfzDKiGInQqi

Border can be added using custom CSS code:
```
.single-product .thumbnail-item {
    border: 1px solid #222;
    margin: 5px;
}
```
https://prnt.sc/hxE2GsmxfZ-L
https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Best Regards,
8Theme’s Team
#412597 Copied
dybwpath

Participant

September 1, 2024 at 15:18

The code worked, I use that.

I asked in the first place because the default option from the Elementor element xstore Product Iimage it is not working. It does not show the left border.

#412603 Copied

Rose Tyler

Support staff

September 1, 2024 at 16:37

Hello,

“The code worked, I use that.” – You’re welcome!

“I asked in the first place because the default option from the Elementor element xstore Product Iimage it is not working. It does not show the left border.” – To assist you more effectively, could you please provide us with a video or screenshots that illustrate the settings and the specific issue you are encountering? This documentation will help us understand the problem more clearly and guide you towards a resolution.

Thank you for your cooperation and attention to this matter.

Best Regards,
8Theme’s Team

#412610 Copied

dybwpath

Participant

October 3, 2024 at 02:07

Thank you for your help. There is no need to continue this topic.

#416811 Copied

Andrew Mitchell

Support staff

October 3, 2024 at 02:07

Dear dybwpath,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#416812 Copied
Tagged: fix woocommerce image, improve woocommerce layout, product page thumbnail, woocommerce product display, woocommerce templates, wordpress image border, wordpress store optimization
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Product page: first thumbnail image does not show left border

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