Product page: first thumbnail image does not show left border

This topic has 6 replies, 2 voices, and was last updated 2 weeks, 5 days ago ago by Rose Tyler

  • Avatar: dybwpath
    dybwpath
    Participant
    September 1, 2024 at 10:13

    On the product page, first thumbnail image does not show left border https://prnt.sc/oDPNsj4NN4So

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2024 at 13:44

    Hello,

    Thank you for reaching out and bringing this issue to our attention. We apologize for any inconvenience caused by the missing left border on the first thumbnail image of the product page. We appreciate you providing the screenshot, as it helps us understand the issue more clearly.

    To help us resolve this issue promptly, could you please provide the URL of the page depicted in your screenshot? Additionally, it would be helpful to know which browser you are using to access our website.

    Thank you for your cooperation and understanding.

    Best Regards,
    8Theme’s Team

    Avatar: dybwpath
    dybwpath
    Participant
    September 1, 2024 at 14:27

    Browser: Chrome

    Link in Private content area.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2024 at 14:49

    Hello,

    We appreciate your prompt response.

    Here is what we see on your single product page – https://prnt.sc/qfzDKiGInQqi

    Border can be added using custom CSS code:

    .single-product .thumbnail-item {
        border: 1px solid #222;
        margin: 5px;
    }

    https://prnt.sc/hxE2GsmxfZ-L
    https://xstore.helpscoutdocs.com/article/179-optimal-placement-for-custom-css-code

    Best Regards,
    8Theme’s Team

    Avatar: dybwpath
    dybwpath
    Participant
    September 1, 2024 at 15:18

    The code worked, I use that.

    I asked in the first place because the default option from the Elementor element xstore Product Iimage it is not working. It does not show the left border.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2024 at 16:37

    Hello,

    “The code worked, I use that.” – You’re welcome!

    “I asked in the first place because the default option from the Elementor element xstore Product Iimage it is not working. It does not show the left border.” – To assist you more effectively, could you please provide us with a video or screenshots that illustrate the settings and the specific issue you are encountering? This documentation will help us understand the problem more clearly and guide you towards a resolution.

    Thank you for your cooperation and attention to this matter.

    Best Regards,
    8Theme’s Team

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