Return to previous page

Product page header overlaps with menu – already switched off overlapting, cleared cookies

This topic has 4 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Rose Tyler

Marcel

Participant

April 28, 2024 at 21:41

Hello,

I have already switched off Header overlaps, cleared cookies and tried setting padding, but problem still shows as in the picture below. During editing page everything looks right. On the other hand, in reality the information about Home-> Product category overlaps with Menu. What should I do?

Best regards,
Marceli Kieruzalski

Files is visible for topic creator and
support staff only.

#393289 Copied Theme version: 9.3.7

3 Answers

Rose Tyler

Support staff

April 29, 2024 at 05:15

Hello, Marcel,

Thank you for reaching out to us with your query.

Could you please provide temporary wp-admin and FTP access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#393297 Copied

Marcel

Participant

April 30, 2024 at 18:39

Okey, I am sending all details in Private content area:

Please contact administrator
for this information.

#393535 Copied

Rose Tyler

Support staff

April 30, 2024 at 20:32

Hello,

We appreciate your prompt response.

We’ve disabled the overlap for custom header https://prnt.sc/MdgCHEUEouuU and enabled Breadcrumbs via page settings – https://prnt.sc/MGiAjC2Mr8cV

Please clear the cache and check the result.

Best Regards,
8Theme’s Team

#393545 Copied
Tagged: clear cookies woocommerce, fix wordpress template, product page header issue, woocommerce menu overlap, woocommerce overlap fix, woocommerce overlapping disabled, wordpress template solutions
Viewing 4 results - 1 through 4 (of 4 total)