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Product page image gallery - by fbskitchens

This topic has 8 replies, 4 voices, and was last updated 9 years, 1 months ago ago by Jack Richardson

fbskitchens

Participant

November 23, 2015 at 15:49

Hello,

The image gallery on single product pages is not displaying properly. Instead of one large image and thumbnails underneath, there are two large images. The top image still slides right & left but the bottom images doesn’t move. Could you please take a look and advise?

Please, contact administrator
for this information.

#100874 Copied Theme version: 2.3 WooCommerce version: 2.4.10

7 Answers

Robert Hall

Support staff

November 23, 2015 at 16:13

Hello,

Navigate to Theme Options->Single Product Page-> and enable slider for gallery images.

Regards,
Robert Hall.

#100885 Copied

fbskitchens

Participant

November 23, 2015 at 16:25

The slider for gallery images was already enabled. I tried disabling and then re-enabling, but it still is not displaying properly.

#100887 Copied

Eva Kemp

Support staff

November 23, 2015 at 17:43

Hello,

Have you modified original theme files?
As I see theme version isn’t visible for parent theme in Appearance > Themes. So I guess you edited theme files.
Please provide us with FTP credentials in Private Content.

Regards,
Eva Kemp.

#100912 Copied

fbskitchens

Participant

November 23, 2015 at 17:46

FTP credentials provided in private content area. Thank you!

Please, contact administrator
for this information.

#100914 Copied

Eva Kemp

Support staff

November 23, 2015 at 18:04

Hello,

The credentials are incorrect.
Are there any specific settings for FTP client?

Regards,
Eva Kemp.

#100924 Copied

fbskitchens

Participant

November 23, 2015 at 20:18

I login using cPanel. I’ve included the login link in the private area.

Please, contact administrator
for this information.

#100946 Copied

Jack Richardson

Support staff

November 23, 2015 at 21:08

Hello,

I’ve reuploaded the parent theme and your old theme folder is renamed to “woopress_old_theme”.
Also some plugin is causing the issue with gallery. Disable them one by one to find it out.

Regards,
Eva Kemp.

#100960 Copied
Tagged: image gallery, product gallery, product images, product page image gallery, woocommerce themes, wordpress themes, wordpress woocommerce themes
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