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Product page images problem - by benddror

This topic has 4 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Jack Richardson

benddror

Participant

October 18, 2016 at 17:42

Hi there,

this is my website:
drorjewelry.com
ve more te with the small pics that used to be under the big image in the single product page.
of course im talhking about products that have more than one pic.

2. i got annother issue with the small images in the catalouge.
some products can switch images because they got more then one image but there is a lot of products that also have more than 1 one image and still does not have this opprtunity.

#143155 Copied

3 Answers

Jack Richardson

Support staff

October 18, 2016 at 19:29

Hello,

Please show screenshots of the problems for better understanding and provide direct pages links where you have issues.

Also provide WP Dashboard credentials in private content.

Thank you.
Best regards,
Jack Richardson.

#143174 Copied

benddror

Participant

October 19, 2016 at 18:04

Hey,

1. this is the link to the product page that evreything works good. there is 2 little images under the big picture:
good-product-page
also in the cataloge i can switch between the 2 pics + screenshot:
http://drorjewelry.com/index.php/product-category/pendants/opal-stone-pendants/enshot:
screenshot:
http://drorjewelry.com/wp-content/uploads/images/TEST/good-product-in-catalogue.PNG

links to bad product page:
http://drorjewelry.com/index.php/product/po0004/
screenshot:
bad-product-page
product in cataloge:
screenshot:
http://drorjewelry.com/wp-content/uploads/images/TEST/bad-product-in-catalogue.PNG

The product have the same properties – 2 difference colors, 2 different pictures and one size, i realy dont understand why is there a difference.

Please, contact administrator
for this information.

#143275 Copied

Jack Richardson

Support staff

October 19, 2016 at 18:34

Hello,

As I see this product http://drorjewelry.com/index.php/product/po0004/ doesn’t have gallery images http://storage7.static.itmages.com/i/16/1019/h_1476898409_7709104_eac53ea524.jpeg , add them and thumbnails will show.

Best regards,
Jack Richardson.

#143282 Copied
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