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Product page not working additional information

This topic has 11 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

peter

Participant

April 9, 2022 at 16:17

product page not working additional information when you click on it nothing??

Please, contact administrator
for this information.

#321683 Copied Theme version: 5.9.3 WooCommerce version: Version 6.3.1

10 Answers

Rose Tyler

Support staff

April 10, 2022 at 07:00

Hello,

Thanks for using our theme.
At first sight, I do not see the problem – https://prnt.sc/CEMW1nLp5o7q
Please clear cache and check one more time. Provide URL of page/product with the problem.

Regards

#321699 Copied

peter

Participant

April 10, 2022 at 09:29

well its now working.
but when i view the site on mobile the slider isnt responsive
ie: the image on slider isn’t shrinking?
Yours Peter

#321713 Copied

Rose Tyler

Support staff

April 10, 2022 at 09:44

Hello,

Do you mean the main slider on Home Page? Edit slider using Slider Revolution plugin and change responsive settings depending on your needs.
https://www.sliderrevolution.com/documentation/responsive-settings/#responsive-behavior
https://www.sliderrevolution.com/documentation/size-position/
https://www.sliderrevolution.com/documentation/responsive-setup/

Regards

#321714 Copied

peter

Participant

April 11, 2022 at 10:30

on the product page there is a small image sizing guide but it does nothing ??
how to link with my size guide page ??
Peter

#321767 Copied

peter

Participant

April 11, 2022 at 11:20

Also in clean talk scan it found 2 redirects
https://xstore.8theme.com/demos/underwear/shop/
https://xstore.8theme.com/demos/underwear/cart/
how to get rid of them?

#321768 Copied

Olga Barlow

Support staff

April 11, 2022 at 23:23

Hello,

1) To upload size guide image go to Theme Options > WooCommerce > Single product > Single product layout > Size Guide Image.
If you want a different size guide image for the separate products then go to Products > edit product > scroll down to the 8theme Product options > upload size guide image.

2) Could you, please, provide us with link to pages where you found these links?

Regards

#321815 Copied

peter

Participant

April 12, 2022 at 14:59

as to the links they showed in clean talk scan
it doesn’t show where they are just that where found
as for the Size Guide Image it would be great if when clicked it showed Size Guide page but couldn’t find where to set it.
Yours Peter

#321886 Copied

Olga Barlow

Support staff

April 13, 2022 at 11:29

Hello,

These links could be in the main menu. Don’t know another place. But I see that you already replaced the menu links. So, try to finish your site and replace all the demo content, and scan after that if you still have them.

Unfortunately, we don’t have the option to add the link for the size guide instead of the image. You can either use lightbox to show the image or the Download button. There is no option for a simple link.

Regards

#321935 Copied

peter

Participant

April 13, 2022 at 18:58

when i go on my pc shop/anal range/but plugs i see a drop down to show 12/24/36 etc products but on mobile its not there??

#321979 Copied

Olga Barlow

Support staff

April 14, 2022 at 09:48

Hello,

Check now, please.

Regards

#322007 Copied
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