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Product page with Elementor – swatches tab doesn’t working

This topic has 3 replies, 3 voices, and was last updated 12 minutes ago ago by Andrew Mitchell

Gracu_

Participant

November 28, 2024 at 11:40

Hello,

We are using your solution to implement the product page using Elementor. For flavor variants (swatches), we have the option to customize them, for example, with a ‘cross line’ on the ‘out of stock design’ position. Unfortunately, none of the options from the ‘swatches’ tab are working. We kindly ask for your assistance.

Best regards.

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2 Answers

Tony Rodriguez

Support staff

November 28, 2024 at 12:03

Hello, @Gracu_,

Thank you for contacting us and for using XStore.

We have checked your website and found that you are using local attributes.

Please watch this video https://youtu.be/LgzC4iK-j6A?feature=shared and read this article – https://woocommerce.com/document/variable-product/

Two different product attributes are available in WooCommerce, local and global product attributes. In WooCommerce both options are called attributes, but there is a difference in the functionality of these attributes.

Global attributes: These are the properties that you will find in the WP-Admin under Product > Attributes. All attributes created here are at on a global website level and can be used with all products.

Local attributes: These attributes are created when you create or edit a product. You cannot use these attributes to filter and they are only visible on the product page itself.

You can use only global attributes for our variation swatches in our theme.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
8Theme’s Team

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Andrew Mitchell

Support staff

November 28, 2024 at 13:29

Dear Gracu_,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

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Product page with Elementor – swatches tab doesn’t working

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