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Product pagination problem - by AlphaSolutions

This topic has 15 replies, 3 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

AlphaSolutions

Participant

September 14, 2021 at 11:07

Hi!,

I want to ask you how to solve my problem.

I am using static blocks in the top of website. When I navigate to products category, the top is correctly displayed. I use pagination to move to next 12 products, next 12 products are displaed but without the top of website based on static block.

Can you check? Thank you!

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#302199 Copied Theme version: 8.0.6 WooCommerce version: 5.6.0

14 Answers

Rose Tyler

Support staff

September 14, 2021 at 13:07

Hello,

Thanks for using our theme and for contacting us.
Provide temporary FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#302211 Copied

AlphaSolutions

Participant

September 14, 2021 at 13:10

Sending

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#302212 Copied

Rose Tyler

Support staff

September 14, 2021 at 13:26

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they fix it

Regards

#302215 Copied

AlphaSolutions

Participant

September 14, 2021 at 13:36

OK

#302217 Copied

Olga Barlow

Participant

September 14, 2021 at 17:10

Thank you for your parience.

Regards

#302269 Copied

AlphaSolutions

Participant

September 17, 2021 at 07:40

–

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#302508 Copied

Rose Tyler

Support staff

September 17, 2021 at 15:11

Hello,

Fixed. WooCommerce doesn’t allow the display of category description on pages with paginations, so we made some changes. Please do not edit https://prnt.sc/1skj76w https://prnt.sc/1skkpf9 options

Regards

#302595 Copied

AlphaSolutions

Participant

September 17, 2021 at 16:25

– – –

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#302607 Copied

AlphaSolutions

Participant

September 17, 2021 at 21:17

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#302628 Copied

Rose Tyler

Support staff

September 19, 2021 at 12:53

Hello,

Our technicians will return to work after the weekend. I will let you know their answer

Regards

#302725 Copied

AlphaSolutions

Participant

September 22, 2021 at 18:06

. .

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#303161 Copied

Olga Barlow

Participant

September 23, 2021 at 14:18

Hello,

Sorry for the delay in answering.

Thank you. May I ask, have you changed any files or records in the database? In the production version of the site will it be enough to just set “Ajax Product Pagination” on and turn off “Ajax for product categoies widget” or do I need to copy this instance of the site you were working with?

Just disable the option, there is no need to edit any files. You can use any options of the WPRocket plugin, it does not affect pagination.

HI, I found one more thing.When you go to a category, go to page 2, select one product and go to the detail, then go back using the back button in the browser or mouse, the top of the page disappears again.

It’s not possible to fix. When you click “return to prev page” link you are redirected to the pagination page but WooCommerce does not display a description on the archive page after pagination, unfortunately. You’ll get the same result even if you load 2,3 etc pages of your shop page from the very beginning without Ajax pagination. You can check that even with the default Storefront theme.

Regards

#303243 Copied

AlphaSolutions

Participant

September 23, 2021 at 14:50

Hi,

but on your demo page it works, compare:

https://xstore.8theme.com/demos/2/home-decor/shop/
-> show “9” products, -> page 2 -> page 3, <- back, <- back .. works OK https://wiidgu.petiteprovence.cz/kategorie-produktu/bytove-dekorace/ -> page 2, -> page 3, <- back, <- back.. not showing correct page number (with AJAX) or top broken (without AJAX) It seems like you dont have AJAX pagination on. Is it possible to set it like you have in demo?

#303251 Copied

Olga Barlow

Participant

September 24, 2021 at 13:03

Hello,

The problem appears on the category page only. You provided a link to the shop page on our demo. On the shop page, it works on your site too.
If you check the category page on our demo you’ll see the same https://xstore.8theme.com/demos/2/home-decor/product-category/rug-decor/?et_per_page=6

So, if you want to show category description on the pagination page you need to contact WooCommerce support because it’s related to plugin code https://prnt.sc/1skm58v
https://github.com/woocommerce/woocommerce/blob/0a857088f994def1aca6f3feb3e4a4af964b225f/includes/wc-template-functions.php

We can do nothing with this from our side, unfortunately.

Regards

#303358 Copied
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