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Product photos missing - by dzdhenry - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

dzdhenry

Participant

May 9, 2014 at 04:22

Hi,

My product photos are not showing up on any of my pages. I viewed the page source and the image code looked like this:

<div class=”img-wrapper”><img class="product_image" src=”” alt=”my product desc” /></div>

As you can see, the src came up empty. I will include site/backend information in the private content, thanks for your help.

Please, contact administrator
for this information.

#3184 Copied

5 Answers

Eva Kemp

Support staff

May 9, 2014 at 18:42

Hello,

Please try to update the theme to the latest version 3.4., but read our documentation carefully before: https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade

Regards,
Eva Kemp.

#3236 Copied

dzdhenry

Participant

May 9, 2014 at 20:02

Hi Eva,

I’ve upgraded to 3.4 but now it is even worst. The header is in a frame and body content are all gone.

Please help!!

Thanks

#3240 Copied

dzdhenry

Participant

May 9, 2014 at 20:08

ok, i got the body content back, but upgrading didn’t fix the problem of the empty SRC for the product images.

#3241 Copied

dzdhenry

Participant

May 9, 2014 at 20:53

Getting these errors:

Warning: imagejpeg() [function.imagejpeg]: Unable to open ‘/home/spotligh/public_html/wp-content/uploads/2014/03/T1iJjOFnxcXXXXXXXX_0-item_pic.jpg_310x310-270×310.jpg’ for writing: Permission denied in /home/spotligh/public_html/wp-includes/class-wp-image-editor.php on line 391

Catchable fatal error: Object of class WP_Error could not be converted to string in /home/spotligh/public_html/wp-content/themes/idstore/code/functions.php on line 714

#3243 Copied

Eva Kemp

Support staff

May 10, 2014 at 12:18

Hello,

Please try to change permissions on uploads/ folder to 755 in the /home/spotligh/public_html/wp-content/ directory.
If it doesn’t help please provide us with FTP credentials.
By the way I was unable to log in to wp-admin panel using the logins you provided. Please check them.

Regards,
Eva Kemp.

#3269 Copied
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