This topic has 4 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler
Hi when time opened my website firt product picture not showing, an than again again refreshing page, after showing product picture
Hello,
Please try to disable all 3-rd party plugins to check if one of them causes the problem.
If this doesn’t help, provide us with temporary wp-admin and FTP access.
Regards
dont change website product picture not work main page
my secret (ftp wordpress account info)under message area
Hello,
You use woocommerce 3.5.0 version. Here you can check our changelog – https://xstore.8theme.com/update-history/ to find out what versions of theme and WC plugin are compatible.
You need to update the theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and all required plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/ or downgrade WC plugin – https://wordpress.org/plugins/woocommerce/advanced/ http://prntscr.com/leib6k
If you made changes in template files, you need to move them into child theme https://codex.wordpress.org/Child_Themes https://www.8theme.com/download-plugins/ http://prntscr.com/leicaf
Regards
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