Product position map without marker - by Claudio

This topic has 4 replies, 3 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

  • Avatar: Claudio
    Claudio
    Participant
    January 9, 2021 at 11:28

    Good Morning,
    In the Product Page of my Dokan multi store, I cannot see the marker in the Position Map (https://prnt.sc/wjmn2u).
    Could you please let me know how to fix this?
    Thanks
    Regards
    Claudio

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 9, 2021 at 18:41

    Hello,

    Could you provide temporary wp-admin access?
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Claudio
    Claudio
    Participant
    January 10, 2021 at 14:56

    Hi Rose,
    As requested, you can find the credential in the private area.
    Thanks
    Regards
    Claudio

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 11, 2021 at 16:46

    Hello,

    It works the same way even with the Storefront theme (default WooCommerce theme) https://prnt.sc/wl3n4x
    Please, contact the Dokan author plugin to get help with this because we are able to help only in case issues caused by our theme only. If the option does not work as expected even with the default theme you need to contact plugin support.

    Regards

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The issue related to '‘Product position map without marker’' has been successfully resolved, and the topic is now closed for further responses

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