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Product pricing does not change - by eryogeshsingh

This topic has 13 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

eryogeshsingh

Participant

October 1, 2015 at 11:11

The product pricing on the single product page does not change dynamically when a variation is selected. e.g. http://sockencloud.com/shop/gatow-unisex-socken-abonnement/ (the last dropdown should change the pricing).

I have already tried disabling all the plugins with only WooCommerce enabled.

#90698 Copied Theme version: 2.5 WooCommerce version: 2.4.7

12 Answers

Stan Russell

Participant

October 1, 2015 at 12:40

Hello eryogeshsingh,

please provide us with admin credentials for your site. We will check this issue more deep.

Regards,
Stan Russell.

#90734 Copied

eryogeshsingh

Participant

October 1, 2015 at 18:49

Here are the required details. Thanks for your quick response.

Please, contact administrator
for this information.

#90853 Copied

Eva Kemp

Support staff

October 1, 2015 at 18:59

Hello,

We can’t access your site, seems the access is restricted on a server where your site is hosted.
Is Firewall enabled there?
Shall we provide our IP address to put it into white list?

Regards,
Eva Kemp.

#90861 Copied

eryogeshsingh

Participant

October 1, 2015 at 19:04

I am sorry. I checked the logins and they are working fine for me, can you please try again 🙂

#90865 Copied

eryogeshsingh

Participant

October 2, 2015 at 04:37

Any update? Were you able to login?

#90899 Copied

Eva Kemp

Support staff

October 2, 2015 at 10:30

Hello,

The access to site is closed for us.
We’re getting this error when trying to open it:
http://storage4.static.itmages.com/i/15/1002/h_1443778230_8031855_f5ea960c57.png
Please check it with your hosting provider. Seems there is Firewall enabled on your server.

Thank you.

Regards,
Eva Kemp.

#90978 Copied

eryogeshsingh

Participant

October 2, 2015 at 10:38

Please share your IP, i’ll whitelist it on our server.

#90980 Copied

Eva Kemp

Support staff

October 2, 2015 at 11:38

Hello,

Please check your email address. The IP has been sent.

Regards,
Eva Kemp.

#91012 Copied

eryogeshsingh

Participant

October 2, 2015 at 12:16

I added the IP to whitelist and replied to the same email 🙂

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Eva Kemp

Support staff

October 2, 2015 at 12:38

Hello,

As I see the price is changed when variations are selected:
http://storage7.static.itmages.com/i/15/1002/h_1443785835_2647661_7a3d34ffcc.png

Please describe step by step how we can see the issue.

Thank you.

Regards,
Eva Kemp.

#91039 Copied

eryogeshsingh

Participant

October 2, 2015 at 14:34

No its not, i am sorry but you are checking at the wrong place. See the screenshot: https://drive.google.com/file/d/0B97yRWWFLhJdSHFRWFZRRy1RSmc/view?usp=drivesdk

#91066 Copied

Eva Kemp

Support staff

October 2, 2015 at 15:18

Hello,

Unfortunately there is incompatibility with WooCommerce Subscriptions plugin and the theme.
Please take our apologies but we don’t provide support for 3rd-party extensions.

Regards,
Eva Kemp.

#91080 Copied
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