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Product quick view picture is gone ?! My Shop

This topic has 10 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

Oliver Theiß

Participant

February 11, 2022 at 18:07

Hello hello,

I have a problem……I looked at my quick view today…. something is broken here….somehow the image is no longer displayed…..

Can i have a look someone……please :/

Login data are available

best thanks and a nice weekend

greetings Oliver

Please, contact administrator
for this information.

#316886 Copied Theme version: Version: 8.1 WooCommerce version: Version 6.2.0

9 Answers

Olga Barlow

Support staff

February 11, 2022 at 18:31

Hello,

Provide FTP access, please. I see that you use child theme and overwrote QV file in child theme. It could be the reason of the issue. We need to check the file code.

Regards

#316895 Copied

Oliver Theiß

Participant

February 12, 2022 at 12:35

hello Olga,
thank you for the super fast feedback

in the secure area you will find the access data

Thank you and have a nice weekend

lg Oliver

Please contact administrator
for this information.

#316934 Copied

Rose Tyler

Support staff

February 12, 2022 at 13:49

Hello,

Our technicians team will back to work after the weekend. Please be patient, I will let you know their answer

Regards

#316944 Copied

Rose Tyler

Support staff

February 15, 2022 at 15:26

Hello,

You edited this file via child theme – https://prnt.sc/26was41 , we’ve renamed the file and quick view works fine now. So copy the file from the parent theme into the child and did your changes there.

Regards

#317230 Copied

Oliver Theiß

Participant

February 15, 2022 at 15:31

hello all, I have not changed anything on it…. 🙁
Olga adjusted it for me months ago because it didn’t work…….

#Hello Olga,
you had kindly helped me here two months ago…. can you paste it again….thank you and stay healthy

https://www.8theme.com/topic/category-sidebar-link-header-image-product-quick-view/#post-313876

lg Oliver

#317233 Copied

Rose Tyler

Support staff

February 16, 2022 at 08:07

Hello,

I will pass your question to our technicians team (Olga is on vacation now), the reply may take some time. Please be patient.

Regards

#317282 Copied

Rose Tyler

Support staff

February 16, 2022 at 09:13

Done. Check now.

Regards

#317288 Copied

Oliver Theiß

Participant

February 19, 2022 at 17:03

Heay Rose,

thanks for your help..have a nice weekend :))

lg Oliver

#317858 Copied

Rose Tyler

Support staff

February 19, 2022 at 17:15

Hello,

You’re welcome!

Regards

#317860 Copied
Tagged: picture, product, quick, themes, view, woocommerce, wordpress
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The issue related to '‘product quick view picture is gone ?! My Shop’' has been successfully resolved, and the topic is now closed for further responses

Product quick view picture is gone ?! My Shop

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