Product Review not submitted and not showing for approval

This topic has 3 replies, 3 voices, and was last updated 3 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: Qadri Tech Services
    Qadri Tech Services
    Participant
    August 23, 2024 at 09:59

    After the user submits a product review, it neither appears in the backend for approval nor is it visible in the review tab. Check this problem for registered and non registered users.

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 23, 2024 at 10:14

    Hello,

    Thank you for reaching out to us with your concern.
    We kindly request that you test the default Storefront theme to determine if the issue persists. Should the problem continue while using the default theme, we recommend reaching out to the WooCommerce plugin support team for further assistance. You can contact them directly via this link: https://wordpress.org/support/plugin/woocommerce
    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 31, 2024 at 16:56

    Dear Qadri Tech Services,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Product Review not submitted and not showing for approval’' has been successfully resolved, and the topic is now closed for further responses

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