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PRODUCT SEARCH DOES NOT WORK CORRECTLY ANYMORE

This topic has 2 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Rose Tyler

  • Avatar: claudio
    claudio
    Participant
    February 26, 2025 at 20:27

    Searching for products by code or keyword no longer works. I write the text in the search bar and a drop-down menu opens with the list of products found, but if press enter instead of the page with all the corresponding products I got a page with “no productswere found”

    Please, contact administrator
    for this information.
    #435557 Copied Theme version: 9.4
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2025 at 08:07

    Hello,

    Thank you for reaching out to us.

    We can’t open your site, unfortunately – https://prnt.sc/BYbgzm17yUlz

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme’s Team

    #435582 Copied
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