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Product search not working - by Silverbee

This topic has 8 replies, 3 voices, and was last updated 7 years, 1 months ago ago by Olga Barlow

Silverbee

Participant

March 27, 2017 at 10:48

Hello,

I’m having issues with the main search functionality of the Xstore theme.
The ajax-live search is working correctly but the standard is not. The users are getting no search results when they try to search through the bar and submitting with the search button. The products are both catalogable and searchable, they are visible in shop and ajax search results.

Please see the attached image and please visit the provided url for more input:

https://ibb.co/cKNFLa
https://ibb.co/niQrtv

Please, contact administrator
for this information.

#157965 Copied Theme version: 1.0 WooCommerce version: 2.6.14

7 Answers

Olga Barlow

Participant

March 29, 2017 at 14:17

Hello,

Seems problem is related to Polylang plugin compatibility. Provide FTP access, please.

Regards

#158211 Copied

Silverbee

Participant

March 30, 2017 at 15:36

Please see private message for ftp

Please, contact administrator
for this information.

#158393 Copied

Olga Barlow

Participant

March 31, 2017 at 14:55

Hello,

We have fixed. Check now.

Regards

#158468 Copied

Silverbee

Participant

April 5, 2017 at 13:47

Hello,

It works! Thank you very much!

#158831 Copied

Olga Barlow

Participant

April 6, 2017 at 17:17

You are welcome!

Regards

#158982 Copied

Simply Keto

Participant

January 15, 2018 at 11:08

I have the same problem.
Search bar is not showing results when hitting enter, but in the ajax since update of several plugin.
please help

#181854 Copied

Olga Barlow

Participant

January 15, 2018 at 16:27

Hello, @Simply Keto

Let’s continue this thread here https://www.8theme.com/topic/search-bar-is-not-showing-results/#post-181931

Regards

#181932 Copied
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