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Product Slider Item Widths - by Designtec

This topic has 10 replies, 2 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

Designtec

Participant

May 9, 2018 at 11:02

I am having a problem with the product slider where the items have been calculated too wide for the number that is set in WPBakery.

For example, when I set 4 products, the carousel actually shows 5. When I set 3, it shows nearly 4.

All plugins and themes are up to date as it is a fresh install, there is currently, no plugins installed, other than the ones included in the theme, and woocommerce.

#192591 Copied Theme version: 3.7.1 WooCommerce version: 3.3.5

9 Answers

Rose Tyler

Support staff

May 10, 2018 at 10:36

Hello,

Could you please provide us with temporary wp-admin access in the Private Content area? We will take a closer look at the problem.

Regards

#192647 Copied

Designtec

Participant

May 10, 2018 at 14:39

Thanks for your reply.

Please see details in Private Content

Please, contact administrator
for this information.

#192682 Copied

Rose Tyler

Support staff

May 10, 2018 at 15:11

Please give full access to the wp-admin panel so I could check plugins and theme options.

Regards

#192687 Copied

Designtec

Participant

May 10, 2018 at 15:12

Please try now

#192689 Copied

Rose Tyler

Support staff

May 11, 2018 at 13:41

Please provide us with FTP access.

Regards

#192780 Copied

Designtec

Participant

May 11, 2018 at 14:01

Please see Private Note

Please, contact administrator
for this information.

#192782 Copied

Rose Tyler

Support staff

May 11, 2018 at 14:15

Please clear cache and check now.

Regards

#192786 Copied

Designtec

Participant

May 11, 2018 at 14:33

Hi Rose,

That’s great, thank you.

What was causing it in the end?

#192793 Copied

Rose Tyler

Support staff

May 11, 2018 at 14:37

Dear @Designtec,

You’re welcome!
It was our bug, the fix will be included in next theme update.
Thanks for the notice.

Regards

#192794 Copied
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