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Product slider widget keeps loading not showing images

This topic has 4 replies, 2 voices, and was last updated 5 years, 1 months ago ago by Rose Tyler

DvApps

Participant

October 6, 2019 at 06:18

Hi,
The product slider keeps loading forever, the names of the product, prices and buttons load fine, just the images don’t. I have tried compressing the images, they also load fine when I go on the product or click on quick view, so it is not a server speed or image size issue. I also noticed that when I right click and click on inspect the images all show up straight away.

Product slider:
https://i.imgur.com/zaelMeI.png

Shows up after clicking inspect:
https://i.imgur.com/KGsA3Dk.gifv

Please, contact administrator
for this information.

#222634 Copied Theme version: 6.1 WooCommerce version: 3.7.0

3 Answers

Rose Tyler

Support staff

October 6, 2019 at 07:33

Hello,

Update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , clear cache and check your Home page then.

Regards

#222636 Copied

DvApps

Participant

October 6, 2019 at 07:57

Just did that, didn’t make a difference.

#222638 Copied

Rose Tyler

Support staff

October 6, 2019 at 08:25

Hello,

Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
If this doesn’t help, provide ur with temporary FTP access.

Regards

#222640 Copied
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