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Product slides are very slow - by giakcamp

This topic has 4 replies, 3 voices, and was last updated 4 years, 11 months ago ago by Olga Barlow

  • Avatar: giakcamp
    giakcamp
    Participant
    December 20, 2019 at 22:36

    Good evening,
    from when I have installed your wonderfull theme I have noticed the product slides in home page are very very slow to open.
    To explain better, when the home page opening, for few second it show the code of the slidest.
    How I can attach the screen shots in this topic to explain better?

    Can I solve the problem? Or I have a way to make the load fastet?

    Regards

    #227303 Copied Theme version: 6.2.5
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2019 at 09:37

    Hello,

    Go to pages > edit Front page > edit the Products element > find checkbox “Lazy Loading for the element” at the very bottom of all the Products element options and disable it https://prnt.sc/qdvxz6
    Also, read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
    You can use Lightshot Screenshot tool https://app.prntscr.com/en/index.html and provide the link to the screenshot here.

    Regards

    #227313 Copied
    Avatar: giakcamp
    giakcamp
    Participant
    December 23, 2019 at 13:19

    Thank you very much

    #227409 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 23, 2019 at 15:25

    You are welcome.

    Regards

    #227414 Copied
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