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Product stock at 0 but the product is still available and purchasable

This topic has 2 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Rose Tyler

Webicom Srl

Participant

June 10, 2024 at 09:19

Hello,
I have been informed that some products in our ecommerce have a 0 stock but are still purchasable and available.

Some of these products are:
https://www.profumeriacamelia.it/prodotto/insium-spf-50-emulsione-solare-anti-eta/
https://www.profumeriacamelia.it/prodotto/udaipur-100-ml-2/
https://www.profumeriacamelia.it/prodotto/inu-sublime-cleanser-100__trashed/

What could it depend on?

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#398898 Copied Theme version: 9.3.11

1 Answer

Rose Tyler

Support staff

June 10, 2024 at 09:27

Hello, Webicom Srl,

Thank you for contacting us and for using XStore.

Please try to activate any other theme, for example – Storefront (default woocommerce theme). In case the result is the same, it means you need to contact the woocommerce plugin support to get further assistance. Here is a link to the free support forum – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

#398900 Copied
Tagged: buy out of stock items, out of stock purchase, purchase at zero stock, still available products, woocommerce templates, woocommerce wordpress products, zero stock woocommerce
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