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Product stock notification not working on single product

This topic has 9 replies, 3 voices, and was last updated 1 weeks, 5 days ago ago by Andrew Mitchell

TheOne

Participant

February 26, 2025 at 09:06

Hello,

The customer just notify me that product stock notifier is not working (module: product stock).

1. If you visit product in private (under 1.). You will notice it’s a variable product. 1000 pcs are set to “out of stock” and 300 pcs are on stock. The problem is that it’s not showing the “out of stock” notification instead it shows “in stock” but it’s not.

2. I have a code in functions.php that always chooses the first variation so that the add to cart button stays active.

3. If you check in private under 3. you will see a product that is also not in stock but the notification shows just fine.

Please, contact administrator
for this information.

#435429 Copied

8 Answers

TheOne

Participant

February 26, 2025 at 09:11

Let me add a thing. i have a code that displays in stock status:

add_filter( ‘woocommerce_get_availability’, ‘custom_override_get_availability’, 10, 2);

// The hook in function $availability is passed via the filter!
function custom_override_get_availability( $availability, $_product ) {
if ( $_product->is_in_stock() ) $availability[‘availability’] = __(‘Na voljo takoj’, ‘woocommerce’);
return $availability;
}

Is this the problem? The theme itself doesnt display stock status?
I see it works for simple but not variable products.

#435431 Copied

Andrew Mitchell

Support staff

February 26, 2025 at 18:22

Hello, TheOne,

Thank you for your inquiry. This is a complex issue, and we will need some time to resolve it. We appreciate your patience and understanding.

Best regards,
8Theme Team

#435551 Copied

TheOne

Participant

March 5, 2025 at 12:46

Hello,

Any updates?

#436277 Copied

Jack Richardson

Support staff

March 6, 2025 at 11:28

Hello @TheOne
Sorry for the delay in answering !
We made changes in xstore/framework/woo.php file and such changes are also included in latest theme update, so you can update your theme and check the results then.
Kind regards, Jack Richardson
The 8theme’s team

#436397 Copied

TheOne

Participant

March 11, 2025 at 13:14

Hello,

It still doesnt work. Please check again. Create a variable product with in stock variation and out of stock variation. Then on frontend it should say out of stock when you select out of stock variation and the other should say in stock.

Access in private

Please contact administrator
for this information.

#436906 Copied

Andrew Mitchell

Support staff

March 11, 2025 at 18:00

Hello, TheOne,

Could you please provide us with the updated FTP access credentials? The ones previously provided are no longer valid.

Best regards,
8Theme Team

#436944 Copied

TheOne

Participant

March 20, 2025 at 07:08

In private

Content is visible for topic creator and
support staff only.

#437960 Copied

Andrew Mitchell

Support staff

March 20, 2025 at 16:38

Hello, TheOne,

Currently, the access to the admin panel is not working. Could you please provide us with the correct working credentials?

Thank you in advance for your assistance.

Best regards,
8Theme Team

Files is visible for topic creator and
support staff only.

#438053 Copied
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