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Product tab - by apotik - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 3 years, 8 months ago ago by Rose Tyler

apotik

Participant

March 11, 2021 at 12:16

Hello, why when I use the custom product tab plugin, my product tabs close, just for variable products? here is the link of a product for example.
I do not wish to use the tabs of the theme because they are different according to the products

Please, contact administrator
for this information.

#278797 Copied Theme version: 7

9 Answers

Robert Hall

Support staff

March 11, 2021 at 17:34

Hello

Thank you so much for contacting us!

As for custom tab issue is concerned we do not provide support for 3rd party plugin you can contact with that plugin support forum.

Do you use Single Product Builder? If so, click on Tabs settings > scroll to the bottom for csto tabs – https://prnt.sc/105qwtw

You can add a custom tab here – https://prnt.sc/ztx8yy (edit a product), or in Theme Options > WooCommerce > Single product page > Tabs > Custom Tab.

Robert Hall

#278863 Copied

apotik

Participant

March 12, 2021 at 09:10

Thank you, but , for custom tab on edit product page, can i add more than one tab ? I have 3 or 4 different tabs each time for all the products
Thank you

#278992 Copied

Rose Tyler

Support staff

March 12, 2021 at 10:48

Hello,

Please try to apply a solution from this topic – https://www.8theme.com/topic/product-tabs-accordion-bug/#post-278590 and check how tabs work then.

Regards

#279002 Copied

apotik

Participant

March 12, 2021 at 10:56

is the document secure? my anti virus does not tolerate it

#279005 Copied

Rose Tyler

Support staff

March 12, 2021 at 11:33

Yes, frontend-script.min.js file that you need to download is secure.

Regards

#279018 Copied

apotik

Participant

March 16, 2021 at 09:07

Hello, i tried to uplaod the file, it doesnt work

I contacted the plugin support, please, check what they said to me, in screen

Thank you for your reply

Please contact administrator
for this information.

#279509 Copied

Rose Tyler

Support staff

March 16, 2021 at 14:17

Hello,

As I can see, Tabs works fine now – https://gyazo.com/0f63194e69bbe5e8c460148c1ce74019 Clear cache and check one more time.
Note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.

Regards

#279568 Copied

apotik

Participant

March 16, 2021 at 14:45

it works ! thanks! what did you do ?

#279573 Copied

Rose Tyler

Support staff

March 16, 2021 at 14:47

We did nothing.
I suppose that frontend-script.min.js file helped.

Regards

#279575 Copied
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