Product Tiles – Grid Not Showing Completely after the Update

This topic has 6 replies, 3 voices, and was last updated 2 weeks, 2 days ago ago by Rose Tyler

  • Avatar: Razi
    Razi
    Participant
    August 30, 2024 at 21:11

    When visit the site and scroll down you will see the new product and top products Grid both of the Grid are not showing fully they are getting cropped from the below and the same thing also happening on the footer page.

    Please, contact administrator
    for this information.
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    support staff only.
    5 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    August 31, 2024 at 08:14

    Dear Razi,

    We hope this message finds you well. We have noticed that the custom CSS code currently implemented is causing the product titles to occupy excessive space within the grid. The specific code in question is as follows:

    
    .etheme-product-grid-title {
        min-height: 35px;
    }
    

    We kindly request that you locate and remove this segment of the code to help optimize the display layout.

    Thank you for your attention to this matter.

    Best regards,
    8Theme’s Team

    Avatar: Razi
    Razi
    Participant
    August 31, 2024 at 09:12

    This code was provided by you itself sometime ago \

    “/* Header */
    @media only screen and (max-width: 1320px) {
    .header-wrapper .header-main-menu > div > .menu > li:last-child {
    display: none;
    }
    }

    /* Breadcrumbs */
    .page-heading {
    border-top: 1px solid var(–et_border-color);
    }
    body .page-heading .a-center {
    text-align: center;
    }

    /* quick view icon */
    .product-view-default .content-product .footer-product .show-quickly:before {
    display: inline-block;
    content: “\e93e”;
    }

    /* Newsletter */
    @media (max-width: 700px) {
    .header-newsletter-popup {
    display: none;
    }
    }

    .content-product .product-title {
    min-height: 35;
    }
    .etheme-product-grid-title {
    min-height: 35px;
    } ”

    this code was provided by 8theme theme however I have removed it but still the problem persist the same.

    Avatar: Razi
    Razi
    Participant
    August 31, 2024 at 09:29

    8 theme gave me this to solve the problem of the products grid on homepage which was not aligned due to the some product name were bigger. However even after removing my issue persist same.

    Please help .

    Avatar: Justin
    Luca Rossi
    Support staff
    August 31, 2024 at 16:50

    Dear Razi,

    We hope this message finds you well.

    Below are the links that illustrate how the situation appears from our end:

    https://prnt.sc/Rhy8YCFeSavs
    https://prnt.sc/A9SCQThA9eTl

    Could you kindly clear all caches on your system and verify if the issue persists?

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2024 at 08:52

    Dear Razi,

    Private Content

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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