Product title is missing form woocommerce product

This topic has 6 replies, 4 voices, and was last updated 2 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Javito
    Javito
    Participant
    September 2, 2024 at 22:48

    Hi,

    I’ve created with store builders and elementor, Single Products.

    In a specific single product called “Linea NG” happens that at some products i can’t see product title like it happens on https://sitetemporalok.site/producto/zapato-teo-negro/

    But in another ones like https://sitetemporalok.site/producto/zapato-teo-negro/ i can see perfectly the product title.

    Something weird is going on, I’ve attached screenshots.

    I need your assistance in this matter.

    Kind regards

    Files is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2024 at 07:58

    Hello, Javito,

    Thank you for reaching out to us.

    Please provide FTP access, we will check what can be done to help you.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: Javito
    Javito
    Participant
    September 6, 2024 at 18:30

    Hi, thanks.

    1) First, we have migrated the website to definitive domain. i’ve share you the information

    2) i’ve share you the information

    Best regards.

    If you need something else please feel free to ask me. Thanks.

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 9, 2024 at 07:36

    Dear @Javito,

    I hope this message finds you well.

    We have identified the cause of the issue regarding the hidden titles on certain products. It appears to be related to specific configuration settings within Elementor. For a detailed explanation of these settings, please refer to the Elementor documentation provided here: https://elementor.com/help/how-to-hide-page-titles-in-wordpress/.

    We have successfully deactivated the ‘Hide title’ option for the product you specified, which can be viewed here: https://sitetemporalok.site/producto/zapato-teo-negro/. The title should now be visible on the product page.

    Should you encounter similar issues with other products, please ensure that the ‘Hide title’ option is not activated in the local post options.

    Thank you for bringing this matter to our attention. If you require further assistance or have additional questions, please do not hesitate to contact us.

    Best Regards,
    Jack Richardson
    8Theme’s Team

    Avatar: Javito
    Javito
    Participant
    September 12, 2024 at 02:42

    Wonderful, thanks!

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 12, 2024 at 02:43

    Dear Javito,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Product title is missing form woocommerce product’' has been successfully resolved, and the topic is now closed for further responses

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