Product variation loads very long cant use it

This topic has 2 replies, 2 voices, and was last updated 1 weeks, 6 days ago ago by Andrew Mitchell

  • Avatar: ProdbyDaan
    ProdbyDaan
    Participant
    September 5, 2024 at 12:36

    Hello Guys,

    I don’t know if it’s theme related or something has to do with the size of variations. But when entering the Website (link is in Private Area) it loads longer than all user subsites.
    When trying to select some variables, the browser gets stuck.

    We 1 Variable product with 360 variations.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 6, 2024 at 15:33

    Hello, ProdbyDaan,

    Thank you for reaching out to us. We have noticed that the variations are being implemented using a combination of our variation switches and an external plugin. Please could you disable all external plugins and then check how the page loads?

    Additionally, we have identified a request that is slowing down the page loading time by approximately 18 seconds. Details have been provided in the private content section.

    Should you require further assistance or have any questions, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

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    support staff only.
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