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Product Variation Swatches are not consistent

This topic has 4 replies, 2 voices, and was last updated 9 months, 2 weeks ago ago by Tony Rodriguez

Safe Desires

Participant

June 11, 2024 at 23:27

In some cases, they don’t appear on the Shop Page. Or the order is reversed (size on top of color). I noticed that those that don’t show any variation swatches in the Shop Page also don’t show swatches on the Single Product page. Instead, they just show the Attribute Boxes.

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#399341 Copied Theme version: 9.3.12

3 Answers

Tony Rodriguez

Support staff

June 12, 2024 at 08:46

Hello, @Safe Desires,

Thank you for reaching out to us with your concern.

Upon a detailed review of your website, we have noticed that some of your products are configured with local product attributes while others utilize global attributes. It appears that the products using local attributes are not functioning correctly. For evidence, please refer to the images provided in the private content area.

We recommend switching to global product attributes for all your products to ensure consistency and functionality across your site. We believe this change will effectively resolve the issues you are experiencing.

Additionally, for further guidance, please watch the video tutorial available at [https://youtu.be/LgzC4iK-j6A?si=ra4CPIn8RC8dP4AR](https://youtu.be/LgzC4iK-j6A?si=ra4CPIn8RC8dP4AR). This tutorial provides detailed information about managing product attributes and variations.

Should you require any further assistance or have questions, please do not hesitate to contact us. We are here to help.

Best regards,
The 8Theme Team

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Safe Desires

Participant

June 13, 2024 at 20:21

The option to add variation images is now missing. I have not made any changes to the site itself.

Please contact administrator
for this information.

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Tony Rodriguez

Support staff

June 14, 2024 at 06:12

Hello, @Safe Desires,

1/ We are reaching out to guide you through the process of adding variation images to your product listings using the XStore theme.

To enable the Variation Gallery, please follow these steps:
1. Navigate to XStore > Theme Options.
2. Select ‘WooCommerce Shop’ and then ‘Single Product Page’.
3. Click on ‘Variation Gallery’.
4. Enable the Variation Gallery option.

Once enabled, you can proceed to add the variation images under the ‘Variations’ section.

For your reference, please review the images provided at the following links:
– [Image 1](https://paste.pics/edit/R65JP)
– [Image 2](https://paste.pics/edit/R65JQ)

2/ Please be advised that when the ‘Variation Gallery’ is activated on a product page, the display will be limited to the Variation Image Gallery exclusively. This means that the product video and the standard product gallery will not be displayed concurrently with the Variation Image Gallery.

This is a default functionality. Changes require additional code customization.

We trust this information will be helpful to you. Should you need any further assistance or have any questions, please feel free to contact us at any time.

Best regards,
The 8Theme Team

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Tagged: fixing woocommerce swatches inconsistency, inconsistent swatches wordpress templates, product variation problem woocommerce, troubleshooting swatches woocommerce templates, woocommerce swatches issue
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