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Product variations thumbnails not visible

This topic has 2 replies, 2 voices, and was last updated 3 hours, 9 minutes ago ago by Tony Rodriguez

  • Avatar: MESUT YILMAZ
    MESUT YILMAZ
    Participant
    December 24, 2024 at 21:28

    Hello,
    I added additional variation images for the product. When the product variation is selected, the thumbnails disappear and the additional images are listed below the main image. I have attached screenshot which describe the problem.
    Can you help on this?
    Thank you.

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    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 25, 2024 at 06:36

    Hello, @MESUT YILMAZ,

    Thank you so much for purchasing our theme and contacting our support center.

    Upon reviewing your website, we noticed that you are currently utilizing the WooCommerce Additional Variation Images plugin. To address the issue you are experiencing, we kindly recommend using the built-in variation gallery option available in the XStore theme.

    To assist you further, we have prepared a video tutorial for your reference. You can find the video link in the private content area.

    We hope this solution proves helpful. Should you have any additional questions or require further assistance, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

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