Return to previous page

Product with two attributes not beeing added to the cart

This topic has 8 replies, 2 voices, and was last updated 4 years ago ago by Rose Tyler

Adrian

Participant

February 2, 2021 at 22:28

Hello,

I have two issues:
1. Products which have two attributes are not being added to the cart. See this: https://streamable.com/bmjrpo

2. When products were added to the cart, there was a confirmation message shown in a ribbon at the bottom of the screen. After updating, the confirmation is now a green square at the top left square. I want it the way it was.

Thanks!

Please, contact administrator
for this information.

#271924 Copied Theme version: 7.2.4.1 WooCommerce version: latest

7 Answers

Rose Tyler

Support staff

February 3, 2021 at 10:35

Hello,

Theme Options > Speed Optimization > Always Load Wc-Cart-Fragments > On
Theme Options > WooCommerce > Single product page > Single product layout > AJAX Add To Cart For Simple And Variable Products > Off

Regards

#271997 Copied

Adrian

Participant

February 3, 2021 at 11:51

Thanks, that worked, but now, on mobile, the “return to top” button it turned huge: https://ibb.co/WVF62vj

#272028 Copied

Rose Tyler

Support staff

February 3, 2021 at 20:08

Hello,

Could you provide temporary wp-admin access?

Regards

#272174 Copied

Adrian

Participant

February 4, 2021 at 23:21

thanks.

Please contact administrator
for this information.

#272443 Copied

Rose Tyler

Support staff

February 5, 2021 at 09:50

Hello,

I’ve checked your site on a few mobile devices and do not see the problem with the “Back to top” button.
Please clear all cache and check then, for example, Cache of Chrome browser – https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=en&oco=1

Regards

#272507 Copied

Adrian

Participant

February 5, 2021 at 10:51

Hello, please note, the problems is only visible on single product pages. Now the issue appears on PC also: https://prnt.sc/ydntxm

Please contact administrator
for this information.

#272525 Copied

Rose Tyler

Support staff

February 5, 2021 at 10:59

Hello,

Here is what I can see – https://prnt.sc/ydor6q
Please clear all cache (plugin, CDN, browser). Try to check from an incognito window.

Regards

#272529 Copied
Viewing 8 results - 1 through 8 (of 8 total)