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Products added to cart are not showing while viewing the cart

This topic has 4 replies, 2 voices, and was last updated 10 hours, 52 minutes ago ago by Rose Tyler

JiPanditJI

Participant

December 26, 2024 at 11:32

We are adding products to the cart , but while going to view the cart it is not showing the product added to the cart instead it is showing that your cart is empty, Please see the video attached and help

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3 Answers

Rose Tyler

Support staff

December 26, 2024 at 11:46

Hello, JiPanditJI,

Thank you for reaching out to us with your concern.

Theme Options > Speed Optimization > Always load “wc-cart-fragments” > Off. Clear cache and check the result.

Best Regards,
8Theme’s Team

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JiPanditJI

Participant

December 26, 2024 at 11:58

We did as advised but it has not worked

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Rose Tyler

Support staff

December 26, 2024 at 12:32

Hello, JiPanditJI,

We appreciate your prompt response.

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again. The issue may be due to your custom code in the Child Theme.

Let us know the results.

Best Regards,
8Theme’s Team

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