Products are not added to cart correctly after disabling Ajax

This topic has 5 replies, 2 voices, and was last updated 2 years, 4 months ago ago by HmirceaD

  • Avatar: HmirceaD
    HmirceaD
    Participant
    August 2, 2022 at 09:46

    Hello,

    I noticed a problem where the products were not added to my cart. I figured the problem was because I enabled Ajax through my add to cart button in the single product builder.

    I followed the instructions here however the problem still persists.

    https://www.8theme.com/topic/problem-with-add-to-cart-for-certain-products/

    I disabled Ajax in the Single Product Builder and deleted the code in the discussed file, however adding the product to cart is still broken.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2022 at 10:20

    Hello,

    Thanks for using our theme.
    At first sight, we do not see the problem with adding product to cart. Please clear cache of your browser and try adding a product to cart then.
    Try to enable “Always Load Wc-Cart-Fragments” in Theme Options > Speed optimization, clear cache and check then.
    Let us know results.

    Regards

    Avatar: HmirceaD
    HmirceaD
    Participant
    August 2, 2022 at 15:03

    Hello,

    I enabled the option, but the functionality is still broken. I deleted the browser cache and even tried in incognito.

    The product gets added to the cart, the price shows for 1-2 seconds and the disappears, then when I check the cart is shows empty.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2022 at 15:18

    Hello,

    Thanks for the reply.
    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result.

    Regards

    Avatar: HmirceaD
    HmirceaD
    Participant
    August 2, 2022 at 17:31

    Thank you Rose, the problem was my shipping plugin, it s fixed now.

  • Viewing 5 results - 1 through 5 (of 5 total)

The issue related to '‘Products are not added to cart correctly after disabling Ajax’' has been successfully resolved, and the topic is now closed for further responses

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