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Products carousel cant disable lazy load

This topic has 6 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Rose Tyler

jimie

Participant

October 7, 2024 at 20:09

Hello,

I’m running some Lighthouse reports for my website and it seems that even it the lazy load option is disabled for my “Products carousel” the Lighthouse keeps saying that carousel is lazy loading the images, how can I disable that option?

I’ve checked and made sure the lazy option is disabled for that element.

Please, contact administrator
for this information.

#417657 Copied Theme version: 9.4.2

5 Answers

Rose Tyler

Support staff

October 8, 2024 at 09:08

Hello,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#417724 Copied

jimie

Participant

October 8, 2024 at 11:34

Hello,

Can you coordonate use what to be done? we currently cant grant access.

Regards

#417756 Copied

Rose Tyler

Support staff

October 8, 2024 at 12:12

Hello,

You can try the next: Theme Options > Speed optimization > Disable native WordPress lazy loading > On.

Best Regards,
8Theme’s Team

#417770 Copied

jimie

Participant

October 8, 2024 at 12:23

Hello,

I already have that option enabled.

#417775 Copied

Rose Tyler

Support staff

October 8, 2024 at 12:28

Hello,

We appreciate your prompt response.

We kindly request that you verify the settings in Elementor by ensuring that the Lazy loading/ajaxify feature is disabled. You can refer to this screenshot for guidance: https://imgur.com/Zh7ZmGw.

If the issue persists, please check whether it might be caused by any third-party plugins on your site, such as a caching plugin or an optimization plugin.

These are our basic recommendations. Should the problem continue, we would require access to your site to further investigate and address the issue on an individual basis.

Best Regards,
8Theme’s Team

#417779 Copied
Tagged: disable lazy load, ecommerce solutions, online store optimization, performance improvement, products carousel, woocommerce themes, wordpress
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