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Products Categories Not Displaying Using IDs

This topic has 4 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

  • Avatar: jvusena
    jvusena
    Participant
    January 6, 2018 at 12:27

    Hi, I would like to display only SPECIFIC CATEGORIES using their IDs, but every time I use specific IDs, all categories appear even the unwanted ones. For example, If Categories IDs 60,61 and 62 represent LAPTOPS, DESKTOPS AND MONITORS, if I use the three categories the sidebar displays all the other categories including PHONES, ELECTRONICS, MEN’S FASHION e.t.c.

    Kindly help, see the screenshots.

    #181267 Copied
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 9, 2018 at 09:39

    Hello,

    Sorry for the delay due to the weekends.
    Do you use latest theme version?
    Please provide me link to page with the problem and temporary wp-admin access in Private Content.

    Regards

    #181358 Copied
    Avatar: jvusena
    jvusena
    Participant
    January 10, 2018 at 09:06

    Please assist me in fixing the categories issue as mentioned earlier.

    Regards

    Please, contact administrator
    for this information.
    #181486 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 10, 2018 at 10:24

    Hello,

    It seems is our bug with displaying categories when selected display type – menu. I’ve passed this problem to our developers and this will be fixed in next theme update. Sorry for the inconvenience.

    Regards

    #181489 Copied
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